Owners Corner

FAQs

  1. I have a handicap and need to stay in a room that will allow me to have easy access.
    Just advise the reservation agent that you have special needs. We will do everything in our power to accommodate your needs.

  2. How far in advance can we book a reservation?
    Reservations can be booked 18 months to the date without prepaying maintenance fees. If you elect to bank your week with Trading Places or Interval International, you will have to have your maintenance fees paid for that year prior to banking your week.

  3. If we own a one-bedroom unit, can we upgrade to a two-bedroom unit?
    If you are in need of a two-bedroom unit every year, we recommend you upgrade your ownership to a two bedroom permanently. Please contact Trading Places International at 888-412-9961 or 800-365-1048.

    If you are in need of a two-bedroom unit on an occasional basis, you can through Trading Places. This would require you to bank your one bedroom use week and pay an exchange fee for an internal exchange as well as an upgrade fee.

  4. I would like to request my favorite room. Is there a way to confirm that room and whom should I call?
    Yes, you may specify which room and building number at the time of booking with the Owner Services Department at Trading Places International. All reservations are booked on a first-come first-serve basis and based on availability. Room assignments will only be changed by the front desk for medical or maintenance reasons. To book your reservations, please call (800) 877-7976.

  5. I would like to pay my owners assessment before the end of the calendar year, and do not have a bill. How can I do that?
    Just call Trading Places International at (949) 643-7645. They will take your payment by credit card or they can send you a statement.

  6. What is the smoking policy at Maui Schooner?
    Hawaii Act 295, The Smoke Free Hawaii Law, became effective November 16, 2006. Smoking is prohibited in all MSR units, including the lanai areas as well as the pool area.

  7. Does Maui Schooner Resort have a swimming beach?
    No. Although the beach is not suitable for swimming, the views and sunsets are remarkable.


    If you want to correspond with the board of directors send a letter to Trading Places International and it will be forwarded, or you can e-mail the board of directors.

    Board of Directors MSR
    c/o Trading Places International
    23807 Aliso Creek Road, Suite 100
    Laguna Niguel, CA 92677